Mama Deb (mamadeb) wrote,
Mama Deb
mamadeb

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*SLAM*

As in, someone canceled our long distance. And without the courtesy of giving us a long distance company we don't want, either. And we are current with our bill - our balance is, in fact, zero.

We found this out when my husband tried to call his brother in Pennsylvania tonight. After investigating, it seems it happened last Wednesday without either our knowledge or consent.

I spent the first half hour of QAF wrestling with the long distance company and then a verification service which insisted that we also get local long distance, which I wasn't sure we had before, but said yes to because, well. It's going to take three days to get it back as it is.

And when I called the long distance people back again to make sure we were getting the same programs we had before - a special rate for international because we call Israel and a discount program through my insurance company - turns out I didn't have the local long distance, but *they* will cancel that part on their end so I don't have further delay.

I am *so* annoyed - mostly that we had this thing done to us, but partially because, well, I missed most of QAF with this stuff. I should have guessed, because I got to watch all of Six Feet Under, and I rarely get to watch all of the Sunday night gay shows - I missed a fair bit of Oz this time around, including some B/K stuff.

So, I'm going to have to find time to call Verizon and get this straightened out.
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