?

Log in

No account? Create an account
Mama Deb
mamadeb
.:::.:....... ..::...:

December 2010
      1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31

Mama Deb [userpic]
Complaints



Squidge is down, or something. I think Walter's installing a new server. Go him.

My "d" key isn't working right, although that can be fixed with a simple keyboard transplant - we have yet to install the keyboard for the new computer.

Buffy was incredibly "eh". I'm afraid her world will end with a whimper, not a bang.

Smallville. Well. The Clana fans are happy. The Clex fans...

Clark still has ten times the chemistry with Lex than he has with Lana. And lets not even talk about the chemistry (or lack thereof) between Lex and Helen.

On the other hand, Chloe and Lionel...

Ick.

And then. Clark's blood. Wow.

And I don't care.

I'm not writing. I'm on the verge of tears, and it's not hormones because my period was over exactly a week ago yesterday.

And my last couple of hours at work were sheerest *hell*. I'm the receptionist. All phone calls get routed through my phone. Not only that, but mine is the only phone that rings. The agents use their deskphones to call out, and half prefer using their cells. They all have, or should have, voice mail, but turnover has been high lately, and my boss has been slow in assigning them.

This is important.

I came back from lunch at about 2PM. At around three, my phone starte ringing. One ring, and stop, and no one on the other end, and thirty seconds later, again. We finally noticed it was just the intercom line, not the phone lines. After a long and confusing call to customer service to our equipment provider, this is what we found out.

My boss has used the voicemail ports as voice mail boxes. This doesn't work and cause this feedback thing.

Thing was, I called the customer service on my own initiative because my boss' reaction was, "I don't have time to deal with this. It'll keep you awake."

She works either in the very back office or on a rear desk. The phone can be heard there, but not like it can at my desk, where it actually *rang*. She also could tune it out. I couldn't - my job is to take care of the incoming calls. That means I had to listen in case it rang twice and was an actual phone call.

And it was her fault for using the wrong lines. Which is probably why she didn't yell at me for calling customer service, which lead to a charge - and because if I hadn't called, we'd never have found out.

But she didn't erase the voicemail assignments. Which meant I still had to deal with an incessantly ringing phone and enter listings into the website and write up new listings and deal with the customers and answer the real phone calls, and it was sheerest hell.

And I still can't write anything.