This was weird. A guy comes into the store - vaguely familiar, but I see a lot of people. He asks for one of the agents, who isn't here. I offer to let him call her on an office phone, but he decides to go to his own office and call her there. He walks out the door.
The second the door shuts, the phone rings. It's the agent. "Did I just hallucinate that *Firstname Lastname* came to the door?"
I tell her to hold and run out, calling "Firstname!" He turns around - it was him. And he comes back to talk to the agent.