The office fax machine hadn't been working since sometime last week. It could send but it couldn't receive - and it had been grabbing the paper poorly.

So, the other receptionist called the repair people and they were supposed to come in on Friday or on Monday (they hadn't.) And I called the phone service provider to test our lines.

Today, the fax machine guy came in. And. Um.

Someone (not me - I was home) had set the machine to manual instead of direct receive. One button.

Ah, well. It needed servicing anyway.